Terms & Conditions

Welcome to Organic Positive!! By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before placing any orders or using our services. If you disagree with any part of these terms, you may not use our website or services.

1. Acceptance of Terms:
– By using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
– You must be at least 18 years old to use our website or place orders.

2. Products and Services:
– Our website offers a selection of naturally grown groceries, ready-to-eat, and ready-to-cook value-added products for purchase.
– The availability of products is subject to change without notice.
– We strive to provide accurate product descriptions, images, and prices, but we do not guarantee the completeness or accuracy of the information.

3. Pricing and Payments:
– All product prices are listed in the local currency and are inclusive of applicable taxes.
– We reserve the right to change prices at any time without prior notice.
– Payment for orders must be made at the time of checkout using the available payment methods on our website.

4. Order Confirmation:
– Once you place an order, you will receive an order confirmation email with details of your purchase.
– Order confirmation does not guarantee product availability; in rare cases, certain items may be out of stock even after order confirmation. In such instances, we will notify you and process a refund for the unavailable items.

5. Shipping and Delivery:
– Our Shipping Policy outlines the details of shipping and delivery services, including domestic and international shipping options.
– We are not responsible for any delays in delivery caused by factors beyond our control, such as natural disasters, transportation delays, or customs issues for international shipments.

6. Returns and Refunds:
– Please review our Returns Policy and  Cancellation Policy for information on Cancelling orders, returning products and requesting refunds.
– We accept returns for damaged or defective products within a specified period from the date of delivery. Products must be unused and in their original packaging to qualify for a refund.

7. Privacy and Security:
– We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your data.

8. Intellectual Property:
– All content, including logos, images, text, and graphics on our website, are the property of Organic Positive.
– You may not use, reproduce, modify, or distribute any content from our website without our prior written consent.

9. Prohibited Use:
– You agree not to use our website for any illegal or unauthorized purposes, including but not limited to the distribution of harmful content, spam, or malicious software.
– Violation of these Terms may result in termination of your access to our website.

10. Limitation of Liability:
– We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or the products sold on it.
– Our liability is limited to the maximum extent permitted by law.

11. Changes to Terms and Conditions:
– We reserve the right to modify or update these Terms and Conditions at any time without prior notice.
– Any changes will be effective immediately upon posting on our website.

By using our website and services, you agree to be bound by these Terms and Conditions. If you have any questions or concerns, please contact our customer support team for assistance.

Date of last update: 01 APR 2023

If you have any further questions or require assistance, please don’t hesitate to reach out to our customer support team via mail, Whatsapp or call. We are committed to providing you with excellent service and ensuring your shopping experience is enjoyable.

By email: info@organicpositive.in

By WhatsApp: 9150125953

By Call : 9150125953, 9150185953, 9150155953

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